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Terms & Conditions

We hope you enjoy your stay at Cosmos Camping and kindly ask that you take a few minutes to read our terms & conditions. Please note that by confirming a booking at this campsite, you are agreeing to adhere to these terms.

Cancellations & Amendments

General Information

  •  Please note that the toilet/shower facilities are  unisex.

  •  Public areas are non-smoking.

  • ·Quiet hours must be respected between 9.30  p.m. and 8 a.m.

  • ·Radio, music and TV players must be kept at a  low volume. Car doors and boots must be  closed quietly.

  • The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

  • Amendments & cancellations with full refund are available until 7 days prior to your visit, unless part of a large group  (see below).

  • Larger group bookings where 3 or more pitches have been block booked, have a 21 day advance notice for any amendments or cancellations with full refund. Thereafter no refund is available.

  • No refunds/discounts for inclement weather, late arrivals or early departures.

  • Bookings are nominative and non-transferable.

  • The site is not liable for any refund in the event of force majeure.

Admission & Age Policy

  • Guests under the age of 16 are not allowed on site.

  • Under 18s must be accompanied by their parents or legal guardians.

  • At least one of the party members must be aged 18 or over.

  • No Stag or Hen parties permitted on site.

Arrivals & Departures

  • Official arrival times are 1pm to 6pm and check out is 11am on your day of departure. 

  • ·Reception is unmanned after 6 p.m so late arrivals must notify the campsite as soon as possible if arriving after 6pm. Call 01550 740611 or email welcome@cosmoscamping.co.uk.

  • Your booking will be held for 24 hours. After this period the campsite reserves the right to relet your unit.

Large Groups over 6 people

  • Groups of 6 and more, must notify the campsite a the time of booking, even if booking separate pitches.

  • Please call 01550 740611 or email us

  • Large groups are welcome but we wish to manage pitch placements to ensure all campers onsite have their best experience.
  • Please note, quiet times are between 21.30pm and 08.00am.
  • Where 3 or more pitches have been block booked, a 21 day notice period applies for any amendments or cancellations

Dogs

  • Dogs are prohibited from main facilities and amenities.

  • Dogs must be kept on leads and supervised at all times.

  •  The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

  • Your dog must be tattooed or microchipped.

Safety & Onsite Guidance

  • Tents to be pitched a 6m minimum distance from firepits.

  • Fires only in firepits provided by campsite.

  • No cars/motorbikes by the pitch/unit. All cars must be parked in the designated car park area.

  • Barbecues are permitted (but not electric or gas) and must be raised off the ground to avoid scorching the grass and attended by an adult at all times.

  • No electric barbecues allowed.

  • No gas barbecues allowed.

  • Firearms are not permitted.

  • Guests are advised to bring a good quality torch with them as parts of the site are unlit.

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